PRIVACY POLICY

This Privacy Policy describes how everydaymeals.ca (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

1. Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

In this Privacy Policy, “Personal Information” means any information that can uniquely identify an individual.

Device Information

  • Examples collected: Browser version, IP address, time zone, cookie information, pages/products viewed, search terms, and interactions with the Site.

  • Purpose: To load the Site accurately and perform analytics to improve performance.

  • Source: Automatically collected via cookies, log files, web beacons, tags, and pixels.

  • Disclosure: Shared with Squarespace (website hosting).

Order Information

  • Examples collected: Name, billing/shipping address, payment information (including credit card numbers), email address, phone number.

  • Purpose: To process orders, take payment, arrange delivery, send invoices/order confirmations, communicate with you, screen for potential risk or fraud, and provide relevant product or promotional information.

  • Source: Provided by you.

  • Disclosure:

    • Address/phone number shared with our delivery software partner CIGO Tracker Inc.

    • Payment details securely processed by Stripe Inc.

Customer Support Information

  • Examples collected: First name, email address, order details.

  • Purpose: To provide customer service and resolve inquiries.

  • Source: Provided by you.

  • Disclosure: May be shared with Drift (customer messaging platform).

2. Minors

The Site is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from minors. If you believe a child has provided us with Personal Information, please contact team@everydaymeals.ca to request deletion.

3. Sharing Personal Information

We share your Personal Information with service providers to help us deliver our services and fulfill orders, as described above.

We may also share your Personal Information to:

  • Comply with laws/regulations

  • Respond to subpoenas, search warrants, or legal requests

  • Protect our legal rights

4. Behavioural Advertising

We use your Personal Information to deliver targeted advertising or marketing communications we believe may be of interest.

Examples:

Opt-Out Options:

5. Using Personal Information

We use your Personal Information to:

  • Offer products for sale

  • Process payments

  • Ship and fulfill orders

  • Keep you informed about products, services, and promotions

6. Retention

We retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Policy, unless you request deletion.

7. Cookies

We use cookies to improve your browsing experience. This includes remembering preferences, analyzing site usage, and enabling targeted advertising.

You can manage or block cookies in your browser settings. More info: All About Cookies.

8. Do Not Track

We do not alter our data collection practices when we detect a “Do Not Track” signal from your browser.

9. Changes

We may update this Privacy Policy from time to time to reflect changes in practices, technology, or legal requirements.

10. Contact

For more information, questions, or complaints, contact us at:

Email: team@everydaymeals.ca
Mail: Everyday Meals, 8354 St George Street, Vancouver, BC, V5X 3S7

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