PRIVACY POLICY
This Privacy Policy describes how everydaymeals.ca (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
1. Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.
In this Privacy Policy, “Personal Information” means any information that can uniquely identify an individual.
Device Information
Examples collected: Browser version, IP address, time zone, cookie information, pages/products viewed, search terms, and interactions with the Site.
Purpose: To load the Site accurately and perform analytics to improve performance.
Source: Automatically collected via cookies, log files, web beacons, tags, and pixels.
Disclosure: Shared with Squarespace (website hosting).
Order Information
Examples collected: Name, billing/shipping address, payment information (including credit card numbers), email address, phone number.
Purpose: To process orders, take payment, arrange delivery, send invoices/order confirmations, communicate with you, screen for potential risk or fraud, and provide relevant product or promotional information.
Source: Provided by you.
Disclosure:
Address/phone number shared with our delivery software partner CIGO Tracker Inc.
Payment details securely processed by Stripe Inc.
Customer Support Information
Examples collected: First name, email address, order details.
Purpose: To provide customer service and resolve inquiries.
Source: Provided by you.
Disclosure: May be shared with Drift (customer messaging platform).
2. Minors
The Site is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from minors. If you believe a child has provided us with Personal Information, please contact team@everydaymeals.ca to request deletion.
3. Sharing Personal Information
We share your Personal Information with service providers to help us deliver our services and fulfill orders, as described above.
We may also share your Personal Information to:
Comply with laws/regulations
Respond to subpoenas, search warrants, or legal requests
Protect our legal rights
4. Behavioural Advertising
We use your Personal Information to deliver targeted advertising or marketing communications we believe may be of interest.
Examples:
Google Analytics (more info: Google Privacy Policy)
Facebook Ads (ad preferences: Facebook Settings)
Opt-Out Options:
5. Using Personal Information
We use your Personal Information to:
Offer products for sale
Process payments
Ship and fulfill orders
Keep you informed about products, services, and promotions
6. Retention
We retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Policy, unless you request deletion.
7. Cookies
We use cookies to improve your browsing experience. This includes remembering preferences, analyzing site usage, and enabling targeted advertising.
You can manage or block cookies in your browser settings. More info: All About Cookies.
8. Do Not Track
We do not alter our data collection practices when we detect a “Do Not Track” signal from your browser.
9. Changes
We may update this Privacy Policy from time to time to reflect changes in practices, technology, or legal requirements.
10. Contact
For more information, questions, or complaints, contact us at:
Email: team@everydaymeals.ca
Mail: Everyday Meals, 8354 St George Street, Vancouver, BC, V5X 3S7